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IndiaMART Integration

How to Connect
IndiaMART Lead Manager

Every buy-lead becomes a CRM lead, a follow-up task and a Team Inbox thread — automatically, within minutes of the enquiry. No more watching the Seller Panel or copying buyer numbers by hand.

  • One CRM key
  • Lead, task & inbox thread
  • Repeat buyers merged

01Connect

Connect with your CRM key

In the app, open Modules → Integrations → IndiaMART. Find your key in IndiaMART Seller Panel → Lead Manager → CRM API, paste it with your registered mobile and click Connect & Verify.

  • Key encrypted, never shown again
  • One pull every 5 minutes, as IndiaMART allows
  • Label each storefront you connect

02Real-time push (optional)

Enquiries the moment they land

Don’t want to wait for the next pull? Paste the Webhook URL into Lead Manager → Settings → CRM integration and enquiries arrive the moment they land. Leads arriving both ways are de-duplicated on IndiaMART’s enquiry id, so running both is safe.

  • Instant push on top of the 5-minute pull
  • De-duplicated on the enquiry id
  • Copy the URL in one click

03What happens on every enquiry

A lead, a task and a thread

Each enquiry creates a CRM lead (source IndiaMART, priority Hot, product and message carried across), assigns it via your CRM strategy, adds a follow-up task for the lead owner and opens a Team Inbox thread. Switch any step on or off.

  • Repeat buyers merged within the days you set
  • Task due in hours, with your priority
  • Enquiries with no phone or email go to triage

04Recent buyers

Every buyer, one thread

See enquiries in the last 30 days, buyer threads, open and unread counts and the last sync at a glance. Each recent buyer shows their product, lead number and latest message — click through to the Team Inbox or CRM leads.

  • 30-day enquiry count and last sync
  • Unread buyers stand out
  • Disconnect anytime — leads, tasks and threads kept

Within minutes

Buy-leads are pulled every 5 minutes, or pushed instantly with the optional webhook.

Lead, task and thread

One enquiry sets up everything your team needs to follow up — nobody has to watch a feed.

Repeat buyers merged

A new enquiry from the same mobile or email appends to the existing lead instead of duplicating it.

Reply on WhatsApp

Buyer threads live in the Team Inbox and replies go out on your connected WhatsApp number.

Turn every IndiaMART enquiry into a follow-up

Get Started Today
  • One CRM key
  • Lead, task & inbox thread
  • Repeat buyers merged