Say hello to SpeedoOne Team Inbox: WhatsApp, email, website live chat, Instagram, Telegram and IndiaMART conversations land in one place. Assign, reply and resolve together — securely and efficiently.
SIGN UP NOWEvery customer conversation follows one clear path, whoever picks it up.
Link your WhatsApp number and support email once.
Every message lands in a single shared list for the team.
Give each conversation an owner so nothing is answered twice.
Answer from the same screen and close it when it is done.
WhatsApp chats and email threads side by side, with the channel, customer and owner on every row.
Reply to WhatsApp messages from the team inbox.
Hi! Has my order been shipped?
Yes — it left today. Tracking link sent! ✓✓
Your support address becomes a shared, threaded inbox.
Thanks — can we move delivery to Monday?
Every conversation has an owner, visible to everyone.
Assigned to Rahul Verma
Leave a note for a teammate on the conversation.
@Priya customer wants Monday delivery — can you confirm with dispatch?
See the contact, company and open deals next to every conversation, so replies always have context.
Open, pending and closed — at a glance.
Connect your number straight from Meta’s Cloud API, or through the provider that already hosts it. Every chat lands in the shared inbox.
Connect Gmail, Outlook, Titan, Rediffmail Pro or any IMAP/SMTP mailbox. Email threads sit next to WhatsApp chats in the same inbox.
Talk to visitors on your website while they browse, and message colleagues without leaving SpeedoOne.
Visitor chats land in the Team Inbox. Reply, whisper to teammates, transfer, or close with a rating request.
Still comparing plans? I can help.
Yes, which plan has WhatsApp?
Whisper — an agent-only line the visitor never sees
One-to-one and group chats for your staff, using their phone number as their identity, like WhatsApp.
RahulDispatch confirmed Monday for Greenfield.
Great, I’ll update the customer.
NehaInvoice copy sent to Shree Enterprises ✓
Open a chat when a visitor has been on a page for a while, or on pages you choose.
A pre-chat form collects name, email and phone and creates a CRM lead. Existing customers are matched, not duplicated.
Outside office hours the widget shows an offline form, and each submission opens a CRM ticket.
Rules decide who owns a new conversation. Reports show how fast your team replies.
Common questions about working from one shared inbox.
A shared inbox where your team handles WhatsApp, email and website chat conversations with customers together, instead of from personal phones and mailboxes.
Yes. Everyone on the team sees the same conversations. Assigning an owner makes it clear who is replying, so customers never get two answers.
No. Internal notes stay inside the team and are never sent to the customer.
Yes. Team Inbox is part of SpeedoOne CRM, so the contact, company and deals sit next to every conversation.
WhatsApp, email, the website Live Chat widget, Instagram, Telegram and IndiaMART, all in the same inbox.
WhatsApp lets businesses send free-form replies only within 24 hours of the customer’s last message. To start a new chat, or reply after that, you send a template approved by Meta. Review usually takes minutes.
Gmail / Google Workspace, Outlook / Microsoft 365, Titan (GoDaddy, Hostinger), Rediffmail Pro, cPanel hosting mail, or any mailbox with IMAP and SMTP.
Paste a small snippet on your website. Visitor chats arrive in the Team Inbox, a pre-chat form can create CRM leads, and an offline form opens CRM tickets outside office hours.
Bring WhatsApp and email into one shared inbox. Free to start.
